Terms of service

Terms of Service
Effective Date: July 1, 2026
These Terms of Service ("Terms") govern your use of the Rainbow Barkery website and your purchase of products from our Shopify store. By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website.

1. About Rainbow Barkery
Rainbow Barkery is an online retailer offering pet treats and related pet products for customers in the United States.
2. Eligibility
By using this website, you represent that you are at least 18 years of age or the age of majority in your state or territory of residence and have the legal capacity to enter into a binding agreement.
3. Products
Our pet treats are intended for animal consumption only and are not intended for human consumption.
Product descriptions, ingredients, photographs, and pricing are provided as accurately as possible. Because many of our products are handmade or baked in small batches, slight variations in appearance, size, color, and texture may occur.

4. Pet Safety
Customers are responsible for selecting products appropriate for their pet's age, size, breed, and dietary needs.
Always supervise your pet while consuming treats and provide access to fresh drinking water.

If your pet has allergies, medical conditions, or dietary restrictions, consult your veterinarian before introducing new treats.

Rainbow Barkery is not responsible for adverse reactions resulting from undisclosed allergies, pre-existing health conditions, improper storage, or misuse of our products.

5. Orders
We reserve the right to refuse, limit, cancel, or modify any order for reasons including product availability, pricing errors, suspected fraud, or violations of these Terms.
Receipt of an order confirmation email does not constitute acceptance of your order.

6. Prices and Payment
All prices are listed in U.S. Dollars (USD).
Applicable taxes and shipping charges are calculated during checkout.

Payment must be received before an order is processed.

7. Shipping
Shipping times are estimates only and are not guaranteed.
Rainbow Barkery is not responsible for delays caused by shipping carriers, severe weather, natural disasters, incorrect shipping information provided by the customer, or events beyond our reasonable control.

Ownership and risk of loss pass to the customer upon delivery of the package to the shipping carrier.

8. Returns and Refunds
Please refer to our Refund Policy for complete details.
Because pet treats are food products, opened or used items generally cannot be returned for health and safety reasons unless required by applicable law or the product arrives damaged, defective, or incorrect.

9. Website Use
You agree not to:
Violate any applicable laws or regulations.
Use the website for fraudulent or unlawful purposes.
Interfere with the website's security or functionality.
Attempt unauthorized access to our systems.
Copy, reproduce, or exploit any website content without written permission.
10. Intellectual Property
All website content, including logos, branding, graphics, photographs, product descriptions, recipes, text, and designs, is the property of Rainbow Barkery and is protected by applicable copyright, trademark, and intellectual property laws.
No content may be copied, distributed, reproduced, or used without our prior written consent.

11. Disclaimer
Our website and products are provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, Rainbow Barkery disclaims all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Information provided on this website is for informational purposes only and is not veterinary advice.

12. Limitation of Liability
To the fullest extent permitted by law, Rainbow Barkery shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of the website or purchase of our products.
Our total liability for any claim shall not exceed the amount paid by you for the applicable product.

13. Indemnification
You agree to indemnify, defend, and hold harmless Rainbow Barkery, its owners, employees, affiliates, and service providers from any claims, damages, losses, liabilities, costs, and expenses arising out of your breach of these Terms or misuse of our products or website.
14. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict of law principles.
16. Changes to These Terms
We may update these Terms of Service from time to time. Any changes become effective upon posting to this website. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
17. Contact Us
If you have any questions regarding these Terms of Service, please contact Rainbow Barkery through the contact information provided on our Shopify store.